4 Articles
4 Articles
Tenant PortalRent Payments
Tenants can submit service tickets and track their history and status, make rent payments, review their full financial history of charges and payments, open their lease document, and see their renewal history. Everything they can reach is their own record, and every action they take posts into your platform rather than into a message someone has to process. The portal is bilingual in French and English throughout.
Tenant PortalRent Payments
Yes — tenants can set up their own pre-authorized debit for automatic rent payments directly in the portal, make one-time payments from their bank account, or send an Interac e-Transfer through the auto-deposit integration. Every one of those routes reconciles automatically into your books. Self-serve enrolment is what makes moving a building onto automated collection practical, since your office is not collecting void cheques one tenant at a time.
Tenant PortalRent Payments
Yes — tenants can review their full financial history of rent charges and payments in the portal, alongside their lease document and renewal history. Most of the calls an office takes about what was charged and when are answered by the tenant looking it up themselves. Because platform payments reconcile as of settlement, what the tenant sees is the same balance your accounts receivable dashboard shows.
Tenant PortalRent Payments
No — the tenant portal is one of the core platform features included in every Kompas subscription, alongside accounting, payments, lease management and maintenance. There is no per-tenant charge for portal access and no tier that withholds it. Transaction fees still apply to payments made through it, at $1.00 for pre-authorized debit and $1.50 for Interac e-Transfer.
Kompas is built by property managers who’ve scaled real portfolios. We’re secure, open to the tools you already use, and ready for the people who depend on it.
Your financial and tenant data is encrypted on Canadian servers, with role-based access and SOC 2 compliance. Every document and change is logged, so the paper trail is always there when an owner or auditor asks.
An open API with two-way sync keeps Kompas in step with the tools you already use. You can even connect your data to the AI assistant of your choice to analyze it in ways legacy software couldn’t.
Our Chartered Professional Accountants move your books over accurately, verify every number, and stay with your team until the new system is running and everyone’s confident in it.
Residents pay rent, access their lease, and submit repairs from a self-service portal. No more late-night texts to your cell, and better communication for everyone. Because happier tenants who can help themselves are tenants who renew.
