Rental Applications & Screenings

• Leasing·Rental Applications & Screenings

  Can I process rental applications and screen tenants on the platform?

  Yes — you invite a prospect to fill out a rental application in Kompas, and screening runs through our partner SingleKey. The report comes back with Equifax and TransUnion data, public records, landlord reference, tradeline activity, bankruptcy details, criminal history, and TAL and SOQUIJ history for Quebec. You receive it within five to ten minutes of the prospect completing the form, so a decision on a showing-day applicant does not wait until tomorrow.

• Leasing·Rental Applications & Screenings

  How fast do I get a screening report back?

  Screening reports arrive within five to ten minutes of the prospect completing the application form. That turnaround is what allows a decision on the same day as a showing, which matters in a tight market where a good applicant is holding two other offers. The report is generated by SingleKey and lands in the application record in Kompas rather than in someone's inbox.

• Leasing·Rental Applications & Screenings

  Can I charge the rental application fee to the prospect?

  Not today — the application fee is billed to you rather than to the applicant, and a feature that will let you charge the prospect directly is coming soon. In the meantime the cost sits with your leasing budget, and each credit application shows up in your transactional usage, which can be billed to the individual property entity through your billing settings if you split costs that way.

• Leasing·Rental Applications & Screenings

  Can I see whether an applicant has applied to one of my buildings before?

  No — Kompas cannot cross-reference historical applicants, and this is a legal limit rather than a missing feature. Privacy standards require that personally identifiable information of this kind be held for a maximum of ninety days, so the earlier application no longer exists to compare against. If an applicant has applied to several of your buildings inside that window, your own records are the only place that history lives.

• Leasing·Rental Applications & Screenings

  How is applicant and portfolio data protected?

  Kompas is SOC 2 certified and operates under privacy standards that govern how long personally identifiable information can be held — ninety days for applicant screening data. Access inside your own organisation is controlled by role-based permissions, and every document and change is logged. Together that covers both the compliance obligation on applicant data and the practical question of who on your team can see what.