The property management tenant portal where residents pay rent, submit maintenance requests, and manage their lease, without ever calling the office.
Tenant Portal
From Application to Renewal, one unified app for your Tenants
Rent Payments
Have your tenants pay directly on the portal and access their lease ledger at all times.
Maintenance Requests
Have your tenants submit service requests and track their progress.
Lease & Renewal Info
Have your tenants easily access their lease and renewal documents.
Notifications and Communications
Communicate with your tenants in bulk or individually through the portal
Mobile by design
Built for the phone in their pocket
- Pay rent, set up auto-pay, and check their balance in a few taps.
- Send a repair request from anywhere and follow it until it’s done.
- Get a reminder before rent is due, not after the late fee.
The whole renter lifecycle
From application to renewal
- Apply and sign the lease online, no printer needed.
- Their lease, ledger, and documents are always one tap away.
- When renewal comes around, they review and sign in a few clicks.
Centralized communication
Easy for tenants. Clear for you.
- Message one tenant or a whole building from the same place.
- Every payment and request lands in Kompas, tied to the right lease.
- Fewer “did you get my payment?” calls to the office.
We migrated our 3,000-unit portfolio to Kompas and can't imagine going back. Rent collection is four business days faster, and we pay invoices without leaving the platform, automatically reconciled. Our leasing team now processes applications, background checks, and leases in one continuous flow, work that used to require three separate tools. Kompas will let us keep scaling with confidence.
Just started using Kompas and wow – I'm really impressed! The customer service is amazing – they listen, go out of their way to help, and make any special requests happen. The software is easy to navigate, and the team makes getting started a breeze. We're staying with this and see it as a great fit for the future of our growing business. I'd recommend it to other property management teams!
After nearly 10 years in property management, I've tried almost every PM software on the market. The major platforms aren't tailored to Quebec, and smaller ones can't handle real workflows. Kompas stands out because it's clearly built by real property managers and owners, covering every operational process without sacrificing accounting strength for ease of use. Their customer service is exceptional. I recommend Kompas to any landlord or management company.
We started using Kompas Management Company about a year ago, and the difference has been remarkable. Their software is tailor-made to handle both our tenant portal and accounting needs, and their team has customized the platform to fit us, not the other way around. Their customer service is always available and responsive. We recommend Kompas to any property management company looking for a partner, not just a vendor.
I've worked in property management for nearly 10 years and evaluated many software solutions. Most are strong in some areas but fall short in others; few understand both operations and accounting. Kompas stands out because it was built by people who understand the industry, covering day-to-day realities and the accounting we need. Their support is exceptional, and the team listens to feedback. I recommend Kompas to any property manager.
Kompas is a breath of fresh air for property management. Unlike clunky legacy software, it's incredibly intuitive and modern. The 'Lead-to-Lease' workflow and automated accounting are total game-changers for any team looking to scale. It's clearly built by people who understand the industry. Highly recommend!
Lauren was amazing to onboard us. Very happy we are working with Cory and the KOMPAS team!
Kompas has helped us bring greater structure and efficiency to our property management and accounting processes. The platform is intuitive, well adapted to the Quebec market, and lets us manage everything from invoices and payments to reconciliations in one place. The Kompas team is accessible, attentive to feedback, and genuinely committed to our success. I confidently recommend Kompas to other real estate owners and managers.
The switch to Kompas has saved myself and Lameer multiple hours each week on rent collection. As the person responsible for our entire e-transfer process, I used to spend hours mapping transfers and our admins spent hours entering deposits. With Kompas, I map an e-transfer once and A/R is instantly reflected, with zero admin or manager work needed. Excited to see what features are coming next!
What trust looks like in a property management tenant portal
- PIPEDA
- Tenant data protected under Canadian federal privacy law, by default.
- Bilingual by default
- Every tenant communication, available in English or French.
- Secure payments
- Every rent payment processed to PCI standards.
- Canadian data residency
- Tenant and financial data stored on Canadian servers.
- Renewal notices
- Tenants can see and reference their own notices anytime, not just when they’re sent.
- Two-factor login
- Tenant accounts protected the same way your own are.
- Tenant data migration
- Existing tenants and their history, brought over clean.
- Built by operators
- Three generations of running real portfolios, built into a portal tenants actually want to use.
Help Centre
Tenants can submit service tickets and track their history and status, make rent payments, review their full financial history of charges and payments, open their lease document, and see their renewal history. Everything they can reach is their own record, and every action they take posts into your platform rather than into a message someone has to process. The portal is bilingual in French and English throughout.
No — the tenant portal is a web application with a mobile interface rather than something downloaded from an app store. Tenants reach it through a browser on an Android phone, an iPhone, a tablet or a desktop, which means there is nothing for them to install and nothing for you to push them to update. This is one of the most common questions we get about the portal.
Yes — access is strictly invite-only, and you decide which entities, which buildings, or which individual tenants are invited. That lets you roll the portal out to one building first, or hold back a property that is mid-transition, rather than switching on a portfolio at once. Invitations can go out one at a time or in bulk based on entity, building or other criteria you set.
Yes — tenants can set up their own pre-authorized debit for automatic rent payments directly in the portal, make one-time payments from their bank account, or send an Interac e-Transfer through the auto-deposit integration. Every one of those routes reconciles automatically into your books. Self-serve enrolment is what makes moving a building onto automated collection practical, since your office is not collecting void cheques one tenant at a time.
Yes — bulk communication in Kompas sends information to tenants whether or not they use the portal, and proof of delivery, email confirmations and failed deliveries are all tracked. For an inspection notice, a planned outage or anything that could be disputed later, that tracked record is the point. It is delivery evidence rather than a read receipt, and it lives against the tenant record instead of in one person's sent folder.
Yes — the portal is natively bilingual in French and English, and so is every notification it sends. Tenants see the interface and their documents in their own language without you maintaining two versions of anything. Combined with bilingual invoices and TAL leases in either language, that covers the practical requirement for operating in Quebec.
All tenant portal notifications go out by email to the users of the portal, and they are sent bilingually. That covers ticket updates, payment activity and the communications you send, so a tenant does not have to log in to discover that something changed. Email is the notification channel today; there is no push notification, because the portal is a web application rather than an installed app.